At Crave Mechanic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, phone number, and email address when you contact us
• Vehicle details provided for service or repair inquiries
• Website usage data such as pages visited and time spent on the site
• Any information you voluntarily provide through contact forms or email

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide customer support
• Schedule and manage vehicle services and repairs
• Improve our website, services, and customer experience
• Send important updates related to your bookings or requests
• Maintain internal records and business operations

3. Data Protection

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss. Your information is stored securely and only accessed by authorized personnel.

4. Sharing of Information

We do not sell, trade, or rent your personal information. Your data may only be shared when:

• Required by law or legal process
• Necessary to complete services you have requested
• With trusted service providers assisting our business operations

5. Cookies

Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Withdraw consent for data usage (where applicable)

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact Us

If you have any privacy-related questions, contact us:

Phone: 07877898156, 07345457523
Email: info@cravemechanic.co.uk
Website: https://cravemechanic.co.uk/
Address: 4 Aspen Close, Swindon, United Kingdom